Document summary
This policy defines permitted and prohibited conduct and how violations are handled proportionately and with review.
Purpose and scope
This policy applies to the website, accounts, Council, portals, support, APIs, and integrations. A contract or test-program rule applies in addition to these terms.
Legitimate use
Use features for genuine communication, business requests, support, participation, and authorized collaboration. Respect technical limits, security instructions, and other people’s rights.
Technical abuse
Do not attempt unauthorized access, bypass isolation or rate limits, scan ports or vulnerabilities outside an authorized program, intercept data, introduce malware, disrupt service, or conceal an attack source.
Automation and data collection
Do not use bots, scrapers, or automated accounts without permission or a documented API. Follow request rate, purpose, and data scope. User profiles, votes, and comments must not be collected to build lists or target individuals.
Harmful content
Threats, exploitation, harassment, hate, fraud, impersonation, unlawful content, personal data exposure, credentials, and infringing material are prohibited.
Spam and manipulation
Repeated messaging, account multiplication, vote buying, covert coordination to manipulate community results, fake reviews, and misleading support to obtain access or compensation are prohibited.
Authorized security research
Stop testing upon accessing data or causing real impact, do not extract data, and test production only under a written scope. Use the security disclosure channel and do not publish exploitable details before remediation.
Proportionate enforcement
We may reduce rate, stop an action, hide content, request verification, or suspend an account. Response depends on severity, recurrence, harm, and intent. A permanent ban requires a documented human decision and is not based on an automated signal alone.
Notice and appeal
Where safe and permitted, we explain the violation, duration, effect, and appeal route. A different reviewer handles the appeal where available, and the decision, evidence, and permission used are recorded.
Versions
Change log
- Version 1.0.0
Published the first operational version with clear scope, responsibilities, rights, and escalation routes.