Quick summary

Include build version, device specifications, issue location, and reproduction steps.

Steps

  1. 1

    Record the version from the start screen before closing the game.

  2. 2

    Write down the location, last action, current result, and expected result.

  3. 3

    Retry once only if save data is not placed at risk.

  4. 4

    Open a ticket, choose Ain Al Kabsh, then add device, system, and a screenshot or short video.

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