Community Guidelines

1. Purpose of These Guidelines

These guidelines explain the basic rules for participating in the Cup Code community, including our website, comments, Discord, Steam, YouTube, TikTok, X, and any other official platform.

Our goal is to build a respectful, safe, clear, and useful community for players, creators, followers, and partners.

By participating in our channels, you agree to follow these guidelines, along with our Terms of Use, Privacy Policy, and any platform-specific rules.

2. Scope

These guidelines apply to all official spaces connected to Cup Code and our games, including ROAR, High School 53, and any future projects.

This includes website comments, user accounts, contact forms, Discord, Steam Community, social media platforms, streams, events, tests, and support communications.

These guidelines may also apply to content that directly references the studio or its games inside our official spaces.

3. Respect Comes First

Treat others with respect, even when you disagree. Criticism is allowed, but insults, personal attacks, harassment, provocation, and belittling others are not.

Do not attack players, developers, moderators, creators, or any community member.

Strong discussion is acceptable when it focuses on the idea, not the person.

4. Criticism Is Allowed, Disruption Is Not

We welcome honest criticism about our games, performance, design, story, pricing, or development decisions.

However, hostile repetition, incitement, misinformation, or turning discussion into personal attacks is not allowed.

The best criticism clearly explains the issue, gives context, and provides feedback that can be understood or tested.

5. Prohibited Behavior

You may not post, encourage, or support threats, harassment, blackmail, abuse, bullying, racism, hate speech, discrimination, religious or ethnic abuse, or targeted attacks against a person or group.

You may not post pornographic, excessively violent, unnecessarily shocking, or community-inappropriate content.

You may not post malicious links, suspicious files, phishing attempts, spam, unauthorized advertising, or content intended to deceive users.

6. No Harassment or Stalking

Harassment, stalking, repeated targeting, hostile messages, or pressuring others is not acceptable.

Do not request personal information from users or attempt to follow them outside the platform.

If someone asks you to stop contacting them, respect that immediately.

7. Privacy and Personal Information

You may not post personal information about anyone without permission, including full names, addresses, phone numbers, emails, private accounts, personal photos, or sensitive information.

You may not threaten to publish another person’s information or use it to pressure them.

If you see content exposing personal information, report it instead of reposting it.

8. Impersonation and False Identity

You may not impersonate an employee, developer, moderator, partner, journalist, creator, or another user.

You may not use names, images, or logos that suggest you officially represent Cup Code without authorization.

Fan or parody accounts must be clearly identified and must not mislead users.

9. Spam and Advertising

Repeated messages, random links, unauthorized server invites, commercial ads, and excessive self-promotion are not allowed.

You may share your work or content when it is relevant to the discussion and not disruptive.

Moderators may remove content considered advertising or spam even if it is not directly harmful.

10. Game-Related Content

You may discuss our games, share theories, images, opinions, clips, and feedback.

You may not post unauthorized leaks, internal files, closed-test content, or information obtained illegally or in breach of agreements.

If you share spoilers or story details, use a clear spoiler warning so you do not ruin the experience for others.

11. Cheats, Hacking, and Exploits

You may not post cheating tools, hacking methods, technical exploits, protection bypasses, or content that helps manipulate the game or platform.

If you discover a bug or vulnerability, report it through support or the Report Bug page instead of publishing it publicly.

Exploiting bugs to harm the game or community may result in permanent bans or further action.

12. Bug Reports and Technical Issues

When reporting an issue, provide clear information: game name, platform, device specs, issue description, reproduction steps, and images or videos if possible.

Do not publicly post files that may contain personal or sensitive data.

Criticism of technical problems is allowed, but attacking the team or users is not.

13. Sensitive and Horror Content

Our games may include psychological horror, tension, violence, blood, or dark themes. Discuss these topics respectfully and responsibly.

Do not post shocking or graphic images outside game context or without proper warning.

Do not use horror or violent content to harass or threaten others.

14. Language and Tone

Our community supports Arabic and English. Use whichever language fits you, but keep communication clear and respectful.

Do not use profanity or offensive language as a personal attack.

Jokes are allowed, but if they become disruptive or abusive, they will be treated as violations.

15. Politics, Religion, and Controversial Topics

Our community is focused on games, development, news, support, and studio-related discussion.

Political, religious, or controversial topics unrelated to the community may be removed if they create tension or derail discussion.

These topics may not be used to attack, incite, or divide the community.

16. Creators and Streaming

We welcome creators, reviewers, and players who cover or discuss our games.

Videos, streams, and reviews may be shared when relevant and not disruptive.

Do not use community channels only as advertising platforms. Participate, discuss, and add real value.

17. Fan Art and Creative Content

We welcome fan art, theories, designs, writing, and creative content related to our games.

Your content must be made by you or used with proper rights.

Do not claim others’ work as your own, and do not use stolen assets or generated content that violates others’ rights.

18. AI-Generated Content

AI-generated or AI-assisted content may be shared if it is clearly identified and does not violate rights or misleadingly imitate a specific artist’s style.

AI may not be used to create fake content that misleads the community, impersonates a developer or user, or spreads false information in the studio’s name.

We may ask for clarification about content origin or remove content if it is misleading or violates these guidelines.

19. Moderators and Staff Decisions

Moderators are responsible for maintaining community quality and safety. Their decisions are meant to organize discussion, not silence respectful opinions.

Moderators may remove content, edit titles, move discussions, warn users, mute users, or ban users depending on violation severity.

Hostile arguments with moderators or attempts to bypass their decisions may result in further action.

20. Enforcement Actions

Depending on the violation, actions may include warnings, content removal, temporary restrictions, muting, temporary bans, permanent bans, or platform reports.

Serious violations such as threats, harassment, doxxing, malicious links, or cheating may result in immediate bans without warning.

We reserve the right to take appropriate action to protect the community even if a specific case is not listed word-for-word in these guidelines.

21. Appeals

If you believe an action was taken against you by mistake, you may contact us respectfully through email or official support channels.

Explain what happened, include your account or platform name, and provide any useful context.

An appeal does not guarantee reversal, but it allows review.

22. Reporting Violations

If you see a violation, do not start a fight. Use platform reporting tools or contact us.

When reporting, include a message link, screenshot, or short description of what happened.

False or repeated reports intended to harass another user are violations.

23. Relationship with Platform Rules

These guidelines do not replace the terms of Discord, Steam, YouTube, TikTok, X, or any other platform.

If you violate platform rules, the platform may take action independently from us.

If there is a conflict related to platform functionality, platform terms control within that scope.

24. Updates to These Guidelines

We may update these guidelines as the community grows, platforms change, or new needs appear.

The last updated date will be changed when material updates are published.

Continued use of community channels after updates means you accept the latest version.

25. Contact

For questions, reports, or appeals related to these guidelines, contact us at:

hello@cupcodestudio.com